Tom and Jerry - Volume 1 replacement program information
Posted by Gord Lacey
1/30/2007
Warner Bros has issued information on replacing one of the Spotlight Collection Volume 1 discs. We hadn't heard of the original replacement program, but this new one will cover people who have the original disc, or got the replacement disc which wasn't correct:
Previously, Warner Home Video had advised consumers who purchased Tom and Jerry Spotlight Collection: Volume 1 DVD that certain episodes on Disc 1 had an alternate picture/audio track. Warner Home Video offered to replace Disc 1 with a disc that had the original picture/audio track, which some consumers requested. Those consumers were inadvertently sent an incorrect replacement disc.
Consumers who recently received the incorrect replacement disc, and any other consumers who still wish to have Disc 1 replaced with the original picture/audio track, should contact Warner Home Video at 1-800-553-6937 so that a self-addressed stamped envelope can be sent to you for return of your current disc. Please note that the replacement disc will be sent to you in approximately 4-6 weeks.