When MGM announced the
Stargate SG-1 - Season 5 Box Set, one of the supplements they listed was "Photo Galleries." It was also mentioned on the box as a "Season 5 Stills Gallery." It was on the back spine, as the final content listing for the first disc. Due to an oversight, this particular extra was left off of that disc.
MGM gives the consumers of
SG-1 - Season 5 the following message:
"Thank you for purchasing our product. We are aware that Stargate Season 5 is missing the Stills Gallery. MGM apologizes for any inconvenience that this may have caused you. We will send out a replacement disk right away."
This was the canned response I received after working it out with MGM Home Entertainment's Customer Service Department. Indeed, just a few days later I had received a separate DVD that contained only the missing stills gallery bonus material:
If you have already purchased this season set, and are missing the Stills Gallery, then you can send an e-mail to
consumerhelp@mgm.com, with the subject "Stills Gallery" (or similar). To expedite matters, please include your name, address, and phone #, and give them a short description of where and when you purchased your set.
Our thanks to the several readers who sent this info in to us. A member of the Home Theater Forum, "Adam*M," actually posted this info there quite some time ago, but we overlooked it. Thanks to MGM also for standing behind their product!
