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The Complete 1st Season

Star Trek: The Next Generation - Audio Issues with the Season 1 BD? Read CBS's Statement


Replacement discs will be made available

Posted by Gord Lacey
7/30/2012
 
CBS Home Video has just issued a statement regarding the audio issues some consumers reported after watching their season 1 Blu-ray set:
    Dear Star Trek Fans,

    We have discovered an anomaly in the English 7.1 DTS Master Audio track in our Star Trek: The Next Generation Season 1 Blu-ray Box set. There are some episodes that inadvertently had their front channel designations incorrectly mapped, resulting in an undesired playback experience when listening to them in a 7.1 or 5.1 Surround Sound environment.

    We are quickly working to remedy the situation. Replacement discs (Disc 1, 3 and 4) will be made available free of charge. Please email phe.stng@bydeluxe.com for details regarding the replacement program. You may also call 877-DELUXE6 (877-335-8936) between 8am to 6pm Pacific, Monday-Friday.

    We strive to provide our fans the best Blu-ray experience possible and sincerely apologize for this inconvenience.
It's great to see CBS has a replacement program in place less than a week after the release of the set.

Order this title from Amazon.com

Star Trek: The Next Generation - Season 1

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Link to this page:
http://www.tvshowsondvd.com/news/Star-Trek-Generation-season-1-bd-replacement/17303
 
All news for this show:
http://www.tvshowsondvd.com/shownews/Star-Trek-Generation/3974
 
More info on this show:
Star Trek: The Next Generation


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