Register / Log in

View Classic Site
Latest News
Musketeers, The
'Season 2' Swinging onto DVD and Blu-ray: Street Date and Pricing!
Teen Titans Go!
'Season 2, Part 1: Appetite For Disruption' Press Release is a Go!
Moveable Feast with Fine Cooking, A
Press Release from PBS for their 'Season 2' DVDs
Missing, The
Press Release Announces the Recent 'Starz Limited Series'
Colbys, The
Shout! Factory Press Release Announces 'The Complete Series' on DVD!
more news
Pick of the Week
Latest Review

The Bob Newhart Show
The Final Season

WKRP in Cincinnati
The Complete Series

Star Trek: The Next Generation - Audio Issues with the Season 1 BD? Read CBS's Statement


Replacement discs will be made available

Posted by Gord Lacey
7/30/2012
 
CBS Home Video has just issued a statement regarding the audio issues some consumers reported after watching their season 1 Blu-ray set:
    Dear Star Trek Fans,

    We have discovered an anomaly in the English 7.1 DTS Master Audio track in our Star Trek: The Next Generation Season 1 Blu-ray Box set. There are some episodes that inadvertently had their front channel designations incorrectly mapped, resulting in an undesired playback experience when listening to them in a 7.1 or 5.1 Surround Sound environment.

    We are quickly working to remedy the situation. Replacement discs (Disc 1, 3 and 4) will be made available free of charge. Please email phe.stng@bydeluxe.com for details regarding the replacement program. You may also call 877-DELUXE6 (877-335-8936) between 8am to 6pm Pacific, Monday-Friday.

    We strive to provide our fans the best Blu-ray experience possible and sincerely apologize for this inconvenience.
It's great to see CBS has a replacement program in place less than a week after the release of the set.

Order this title from Amazon.com

Star Trek: The Next Generation - Season 1
Pin It

Twitter Graphicfacebook Graphic
 
 


Link to this page:
http://www.tvshowsondvd.com/news/Star-Trek-Generation-season-1-bd-replacement/17303
 
All news for this show:
http://www.tvshowsondvd.com/shownews/Star-Trek-Generation/3974
 
More info on this show:
Star Trek: The Next Generation


Copyright 2001-2015
TV Guide Online
Contact us - Sitemap - Privacy Policy
A TV Guide Digital Network Site