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Site News - Amazon messes up - causes confusion

Posted by Gord Lacey
10/23/2005
 
Amazon.com has changed the way they list titles that aren't currently scheduled, and it's causing a lot of confusion, and resulting in tons of email for us.

Amazon has been putting up pages for shows/sets that haven't been announced in an effort to collect names of potential consumers. They've been doing it for ages, but those pages used to say:
    Availability: NOT YET RELEASED: The studio is currently not producing this title on DVD, but to be notified when it is available, enter your e-mail address at right. You'll also be voting for this release; we'll let the studio know how many customers are waiting for this title.
The disclaimer clearly states that the studio isn't producing the title yet, but you can sign up and they'll tell you when it's coming out (though the studio people I've spoken to have said Amazon doesn't supply them with the number of customers waiting for a title like they say).

The other day Amazon changed the unannounced pages to this:
    Availability: This title will be released on December 31, 1969. You may order it now and we will ship it to you when it arrives
I don't think I need to point out how confusing that is.

We hope that Amazon straightens things out sooner rather than later; we have a lot of people emailing us December 31 dates for titles that haven't been announced (apparently they aren't noticing the "1969" in the message).

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http://www.tvshowsondvd.com/shownews/Site-News/4873