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Route 66 - Infinity Recalls Complete Season 3 Sets Sold Through Best Buy, Critic's Choice

Get a refund now, and corrected copies should be available at the same retailers in 'a few weeks'

Posted by David Lambert

Infinity Entertainment Group
Recalls Route 66: Complete Season Three

LOS ANGELES, July 17, 2009 - Infinity Entertainment Group (IEG) has issued a recall advisory to any consumer experiencing playback issues with the Route 66: Complete Season Three DVD collector's set.

The recall - which does not affect any other Route 66 DVD collection in the marketplace - is due to a manufacturer's defect that affects playability on some of the eight discs.

Consumers may return Route 66: Complete Season Three to the original point of purchase for a full refund. Currently, the only retail outlets offering The Complete Season Three collection are Best Buy and Critic's Choice ( A corrected Complete Season Three collection will be available through these retailers within a few weeks.

The catalog and UPC numbers of the affected merchandise are:
  • BEST BUY: Catalog #IEG2145 and UPC #617742214598.
  • CRITIC'S CHOICE: Catalog #IEG2149 and UPC #617742214994.

Commented Rick Buehler, VP, Sales & Acquisitions, IEG, "We apologize for any inconvenience this has caused to our customers and to consumers. The issue does not affect the majority of Route 66 DVD inventory in the marketplace, only a season three collection currently being offered exclusively at Best Buy and online through Critic's Choice. We are correcting the issue as quickly as possible. Full refunds are available to anyone experiencing difficulties with this product."

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