As we've reported, most recently this past weekend, the release date for Time Life's 24-disc package of The Real Ghostbusters - The Complete Series is November 15th. However, we keep getting e-mails from readers, and we keep seeing postings on message boards, about how Time Life's customer service is sending out postcards explaining that there is an earlier release date. We've informed the people in charge of Time Life's video deptartment about the confusion, and it's been looked into. The folks at Time Life have now issued this statement of explanation:
Important Notice from Time Life:
If you ordered The Real Ghostbusters prior to August 6, 2008
Time Life's order processor has recently sent out postcards in error to customers that pre-ordered The Real Ghostbusters prior to August 6. The card asks customers to notify Time Life to prevent your order from being canceled. Please be assured, your orders will NOT be canceled. The notices also quoted inaccurate information and ship dates. The expected shipment date for The Real Ghostbusters is still 11-15-08.
Time Life offers its sincerest apologies for the error. These postcards are intended for customers who have ordered out-of-stock products, and the shipping time quoted is Time Life's restock date for backorders. Time Life is working with their order processing vendor to resolve this glitch.
Thank you for your patience.
Time Life
