A few people have emailed to let us know about problems they're seeing on
The Dead Zone season 3 set. There's a white line that runs across the top of the picture and flashes, which is distracting. Lions Gate has sent us an official statement, and asked us to post it. I've tried the set on two of my players without any problems, though my Mac shows the line.
While The Dead Zone: The Complete Third Season DVD is fully functional on virtually all of the 600 plus DVD player models in the marketplace. To date we have identified 15 DVD players that are affected when viewing the episodes in 4x3 Letterbox. The 15 players identified to date are:
- Go Video DV2150
- JVC XV-S45
- X-Box
- Panasonic A-120
- Panasonic DVD-RV32
- Zenith 2201
- Samsung DVD-P241
- Samsung DVD-N501
- Samsung DVD-V85K
- Sanyo DWM-370
- Sony SLVD300P
- Toshiba SD-4900
- Toshiba SD-1800
- Toshiba SD-K600
- Apex AD-3201
We deeply regret the inconvenience that this may cause owners of one these players. On these players the upper matte is not flush with the picture by 1 line of pixels, resulting in the thin white line on the top of the window. We are fixing the identified problem and will replace the individual discs. Please call 1-800-741-1365 to request replacement discs.
If you do not own or play the DVD on one of the DVD players that we have identified, your DVD should look normal. Once again--we regret any inconvenience to owners of one of the 15 players noted above. If you have any questions or comments, please do not hesitate to contact us at deadzone@lgf.com.
